Terms and Conditions
Effective Date: 1st January 2025
Welcome to PJ Lavegan Fashions! By accessing and using our website, https://pj-laveganfashions.com, you agree to comply with the following terms and conditions. Please read them carefully before using our services. If you do not agree to these terms, please refrain from using our website.
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1. General Terms
PJ Lavegan Fashions provides an online platform for purchasing fashion products. By accessing or purchasing from our website, you acknowledge and agree to abide by these Terms and Conditions, along with our Privacy Policy.
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2. Eligibility
You must be at least 18 years old or have legal parental/guardian consent to use our website. By making a purchase, you confirm that you are legally capable of entering into a binding contract.
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3. Orders and Payments
- All orders are subject to availability and confirmation of payment.
- Prices are displayed in KES and are subject to change without prior notice.
- We accept payments via Mpesa or Cash on Delivery.
- In case of payment failure, your order will not be processed.
- We reserve the right to refuse or cancel any order due to suspected fraud or unauthorized transactions.
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4. Shipping and Delivery
- Orders will be processed and shipped within 1 business day.
- Orders outside Nairobi may take between 1 - 3 business days.
- Delivery times may vary based on location and external factors beyond our control.
- Customers are responsible for providing accurate shipping details. We are not liable for delays or lost shipments due to incorrect addresses.
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5. Returns and Refunds
- We accept returns within 48 hours of delivery, provided that the item is unused and in its original packaging.
- Refunds will be processed once the returned item is received and inspected.
- Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
- Certain items (e.g., sale items, intimate wear) may be non-returnable.
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6. Intellectual Property
All content on PJ Lavegan Fashions, including text, images, logos, and designs, is the property of PJ Lavegan Fashions and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of our content is prohibited.
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7. User Conduct
By using our website, you agree not to:
- Use our platform for fraudulent or illegal activities.
- Post or transmit harmful, offensive, or misleading content.
- Interfere with the website’s functionality or attempt unauthorized access.
Violation of these terms may result in account suspension or legal action.
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8. Limitation of Liability
PJ Lavegan Fashions is not responsible for any indirect, incidental, or consequential damages arising from your use of our website or products. We make no guarantees regarding website uptime, performance, or security.
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9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting. Continued use of our website constitutes acceptance of the revised terms.
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10. Governing Law
These Terms and Conditions are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Kenya.
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11. Contact Information
For any inquiries regarding these Terms and Conditions, please contact us at:
Email: pjlaveganfashion1@gmail.com
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By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
